Vianca Gomez, Consumer Affairs Coordinator, has been working with MFI Recovery Center for four years during which she has significantly advanced through various roles. Starting as a customer service representative, she embraced the evolving demands of the organization, progressing to key positions such as Office Assistant and Front Office Manager.

In her current role she leverages her comprehensive understanding of the company’s operations to enhance client satisfaction, support organizational goals, and manage customer service operations. With a strong background in client relations, she has expertise in navigating insurance processes and allows her to assist clients in understanding their options and maximizing their benefits.

Vianca is dedicated to cultivating a supportive environment that prioritizes client needs by providing essential information and addressing specific client requests. Her collaborative approach and meticulous attention to detail contribute significantly to organizational success, allowing her to play a key role in enhancing the overall client experience